Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Barbalon platform, websites and mobile applications (the “Service”) operated by Kye Atkinson, trading as Barbalon (“Barbalon”, “we”, “us”). By subscribing to or using the Service you agree to these Terms.

1. The Service

Barbalon provides software that lets barbershops, hairdressers and salons (“Shops”) take appointments through a branded website and mobile app, manage staff and services, and take payment from their clients. We provide the software on a subscription basis; we do not operate the Shops or provide the services booked through them.

2. Accounts

You must provide accurate information when creating an account and keep your login details secure. You are responsible for all activity that happens under your account. You must be at least 18 years old and authorised to enter into these Terms on behalf of your business.

3. Subscription & payment

• The subscription fee is £20 per month per Shop, which includes one barber, plus £5 per month for each additional active barber.
• Fees are billed in advance on a recurring monthly basis through our payment processor, Stripe. Prices are in GBP and exclusive of any applicable taxes.
• Payments taken from your clients are processed through your own connected Stripe account and are settled directly to you. Barbalon does not hold or control those funds.
• You can cancel at any time. Cancellation stops future billing; fees already paid for the current period are non-refundable except where required by law.

4. Your responsibilities

You are responsible for the content you publish (services, prices, images and descriptions), for honouring bookings made through the Service, for your own dealings with clients, and for complying with all laws that apply to your business, including consumer and data-protection law.

5. Acceptable use

You agree not to misuse the Service, including by attempting to disrupt it, access it without authorisation, use it for unlawful purposes, or upload content that is illegal, infringing or harmful.

6. Availability

We work to keep the Service available and reliable but do not guarantee it will be uninterrupted or error-free. We may carry out maintenance and may update or change features over time.

7. Intellectual property

Barbalon and its underlying software remain our property. You retain ownership of your own brand, content and client data. You grant us the limited licence needed to host and display that content in order to provide the Service.

8. Liability

To the fullest extent permitted by law, Barbalon is not liable for indirect or consequential losses, lost profits, or loss of bookings or data. Nothing in these Terms limits liability that cannot be limited by law. Our total liability in any 12-month period is limited to the fees you paid us in that period.

9. Termination

You may stop using and cancel the Service at any time. We may suspend or terminate access if you breach these Terms or fail to pay. On termination your right to use the Service ends; we will make reasonable efforts to let you export your data where applicable.

10. Changes

We may update these Terms from time to time. If we make material changes we will give reasonable notice. Continued use after changes take effect means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

12. Contact

Questions about these Terms? Email hello@barbalon.co.uk or write to us at [Registered/trading address].